Convoso
Clarence Santos has a diverse work experience in the technology and telecommunications industries. Clarence began their career at AT&T in 2019 as a Technical Support Specialist and later transitioned to the role of a Technical Support Engineer. In 2020, Clarence joined Pomeroy as a Provisioning Specialist and then moved on to work as a Service Desk Support. Currently, they are employed at Convoso as a Senior Customer Advocate and previously held the position of a Product Support Engineer Level 2.
Clarence Santos obtained a Bachelor's degree in Information Technology from ICCT Colleges - Sumulong. Clarence pursued their education from 2014 to 2018 at this institution.
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Convoso
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Convoso’s mission is to create innovations that enable contact center owners to hit performance metrics that they never thought possible. We are passionate about our customer’s success and have a proven track record of delivering outstanding results that drive more engaged call center agents, boost in margins, and breakthrough years in profit. Ourpredictive dialer with superior recycle logic—combined with lead management automation—empowers outbound contact centers to move more leads through the funnel faster. With our conversational AI agent, you can turn aged leads into live transfers. We consider our customers to be our partners and work hand in hand with them to achieve maximum results because without them we don’t exist. It is an amazing feeling to have a direct impact on our customer’s growth from head count and all the way to revenue and profits.