Convoso
Elham Sedigh has a diverse work experience in the field of software development and engineering. Elham currently holds the position of Senior Software Engineer at Convoso since June 2019. Prior to this, they worked as a Full Stack Developer at Lulus.com from May 2017 to June 2019, where they were responsible for developing and maintaining both the Lulus website and the warehouse Admin tool. Their role also included using various software development tools such as Jira, Confluence, Git, GitHub, PhpStorm, Visual Studio, and Navicat.
Before joining Lulus.com, Elham worked as a Full Stack Developer at TeenSafe Inc from February 2016 to April 2017. In this role, they worked with two different MVC frameworks, CakePHP and Laravel, and played a key role in developing the new and enhanced version of the Internal Admin tool using Laravel framework.
Prior to their career as a developer, Elham worked as a System Engineer at Gap Inc. from June 2013 to January 2015. In this position, they were responsible for managing the automated migration tasks as part of the Enterprise Software Configuration Management team. Elham also worked directly with the codebase repository and managed other developers' access to it.
Elham's early work experience includes a role as a Teaching Assistant at Florida State University's Computer Science Department from August 2011 to December 2012. In this position, they assisted in teaching graduate and undergraduate courses, helped students with course material, and even served as a substitute instructor.
Elham Sedigh holds a Master's degree in Computer Science from Florida State University. Prior to their graduate studies, they obtained a Bachelor's degree in Computer Engineering from Islamic Azad University. In addition to their formal education, they have also acquired various certifications, including "React - The Complete Guide" from Udemy in December 2019, "The Complete Node JS Developer Course" from Udemy in March 2016, and "The complete Web Developer course" from Udemy in October 2015.
Convoso
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Convoso’s mission is to create innovations that enable contact center owners to hit performance metrics that they never thought possible. We are passionate about our customer’s success and have a proven track record of delivering outstanding results that drive more engaged call center agents, boost in margins, and breakthrough years in profit. Ourpredictive dialer with superior recycle logic—combined with lead management automation—empowers outbound contact centers to move more leads through the funnel faster. With our conversational AI agent, you can turn aged leads into live transfers. We consider our customers to be our partners and work hand in hand with them to achieve maximum results because without them we don’t exist. It is an amazing feeling to have a direct impact on our customer’s growth from head count and all the way to revenue and profits.