Convoso
Jake Behn has a diverse work experience starting in 2017 as a Summer Camp Counselor at i9 Sports. Jake then worked as a Front End Assistant at Costco Wholesale in 2018 and as a Master Bench Official at the Washington Area Lacrosse Officials Association from 2015 to 2019. In 2019, they served as an Accounting Analyst Intern at Costco Wholesale and achieved outstanding results in collecting vendor chargebacks. Jake then interned as a Sales Support Representative at Tableau Software in 2020, where they facilitated significant sales and was recognized for their contributions. In 2021, they were a Teaching Assistant at the University of Washington and an Account Development Intern at Highspot. From 2021 to 2023, Jake worked as a Sales Enablement Specialist at Highspot, playing a key role in elevating customer conversations and driving strategic growth. Jake'smost recent position is at Convoso as a Sales Ops, starting in 2023.
Jake Behn completed their high school education at Issaquah High School from 2013 to 2017, earning a High School Diploma. Jake then pursued a Bachelor of Business Administration (BBA) degree at the University of Washington - Michael G. Foster School of Business. From 2017 to 2021, they studied a combination of Marketing, Information Systems, and also obtained a Sales Certificate.
In addition to their formal education, Jake Behn further enhanced their skills by obtaining various certifications. In September 2020, they achieved the Tableau Desktop Specialist Certification from Tableau Software. In January 2020, they acquired the Google Analytics certification from Google. Jake also obtained a certification in Microsoft Excel from the University of Washington - Michael G. Foster School of Business in December 2019.
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Convoso
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Convoso’s mission is to create innovations that enable contact center owners to hit performance metrics that they never thought possible. We are passionate about our customer’s success and have a proven track record of delivering outstanding results that drive more engaged call center agents, boost in margins, and breakthrough years in profit. Ourpredictive dialer with superior recycle logic—combined with lead management automation—empowers outbound contact centers to move more leads through the funnel faster. With our conversational AI agent, you can turn aged leads into live transfers. We consider our customers to be our partners and work hand in hand with them to achieve maximum results because without them we don’t exist. It is an amazing feeling to have a direct impact on our customer’s growth from head count and all the way to revenue and profits.