Convoso
Manoj Kumar has a work experience spanning over more than a decade. Manoj began their career as a Software Developer at RPG WebSolutions in July 2010 and worked there until December 2011. Following this, they joined Sonitek International as a Software Engineer in December 2011 and stayed until August 2016. In August 2016, they briefly worked as a Senior Software Engineer at Fastudent before joining PureSoftware Ltd as a Lead Engineer in November 2016. Manoj contributed to PureSoftware Ltd for nearly five years and left the company in July 2021. Currently, Manoj Kumar is employed as a Senior Software Engineer at Convoso, starting in August 2021.
Manoj Kumar obtained a Bachelor of Engineering (BE) in Information Technology from Doctor Babasaheb Ambedkar Marathwada University, completing their studies between 2006 and 2009. Prior to that, they pursued a diploma in computer science at Govt. polytechnic kangra. Additionally, they also obtained a diploma in Computer Engineering from the same institution. The specific years for the diploma programs are not provided.
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Convoso
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Convoso’s mission is to create innovations that enable contact center owners to hit performance metrics that they never thought possible. We are passionate about our customer’s success and have a proven track record of delivering outstanding results that drive more engaged call center agents, boost in margins, and breakthrough years in profit. Ourpredictive dialer with superior recycle logic—combined with lead management automation—empowers outbound contact centers to move more leads through the funnel faster. With our conversational AI agent, you can turn aged leads into live transfers. We consider our customers to be our partners and work hand in hand with them to achieve maximum results because without them we don’t exist. It is an amazing feeling to have a direct impact on our customer’s growth from head count and all the way to revenue and profits.