Convoso
Neal Egan is a seasoned design professional with extensive experience in graphic design and marketing roles across a range of industries. Currently serving as Design Manager and Sr. Graphic Designer at Convoso, Neal has a proven track record of enhancing lead conversion rates while ensuring compliance in a cloud-based call center environment. Previous positions include Marketing Designer at Shyft, where Neal produced impactful sales materials and collaborated with cross-functional teams, and Graphic Designer at XponentialWorks, delivering creative solutions for various subsidiaries. Neal's diverse portfolio also includes roles at DK Digital, Jackson Whole Grocer & Cafe, and Time Warner Cable, showcasing expertise in digital marketing, brand identity, and interactive design. Neal holds a Bachelor of Fine Arts in Sculpture from The Ohio State University.
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Convoso
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Convoso’s mission is to create innovations that enable contact center owners to hit performance metrics that they never thought possible. We are passionate about our customer’s success and have a proven track record of delivering outstanding results that drive more engaged call center agents, boost in margins, and breakthrough years in profit. Ourpredictive dialer with superior recycle logic—combined with lead management automation—empowers outbound contact centers to move more leads through the funnel faster. With our conversational AI agent, you can turn aged leads into live transfers. We consider our customers to be our partners and work hand in hand with them to achieve maximum results because without them we don’t exist. It is an amazing feeling to have a direct impact on our customer’s growth from head count and all the way to revenue and profits.