Convoso
Seth Affatato has extensive experience in product marketing. Seth currently works as a Product Marketing Manager at Convoso since December 2022. Prior to that, they held the same position at Kore.ai from May 2022 to December 2022. Seth also worked at Convoso as a Product Marketing Manager from December 2021 to May 2022. Before entering the field of product marketing, Seth worked as a Product Marketing Specialist at Alvaria, Inc. from February 2020 to December 2021 and at Aspect Software from February 2020 to May 2021. Seth's earlier work experience includes roles at Starbucks, where they worked as a Shift Supervisor from July 2019 to February 2020, a Barista Trainer from May 2019 to February 2020, and a Barista from June 2018 to February 2020.
Seth Affatato has a Bachelor's of Arts degree in Mass Communications, with a focus on Public Relations/Image Management, from the University of South Florida. This degree was obtained from 2017 to 2019. Prior to that, Seth earned an Associate's degree in Business/Corporate Communications from Lake-Sumter State College, completed between 2015 and 2017. Additionally, Seth has obtained two certifications: PMC Level I from Pragmatic Institute in January 2022, and ServSafe from the American National Standards Institute in January 2015.
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Convoso
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Convoso’s mission is to create innovations that enable contact center owners to hit performance metrics that they never thought possible. We are passionate about our customer’s success and have a proven track record of delivering outstanding results that drive more engaged call center agents, boost in margins, and breakthrough years in profit. Ourpredictive dialer with superior recycle logic—combined with lead management automation—empowers outbound contact centers to move more leads through the funnel faster. With our conversational AI agent, you can turn aged leads into live transfers. We consider our customers to be our partners and work hand in hand with them to achieve maximum results because without them we don’t exist. It is an amazing feeling to have a direct impact on our customer’s growth from head count and all the way to revenue and profits.