Cooperative Response Center (CRC)
Tacy Jones is a skilled Human Resource professional with extensive experience in various HR functions. Currently serving as a Human Resource Development Generalist at Cooperative Response Center since March 2020, Tacy manages diverse responsibilities, including FMLA, benefits, payroll, performance management, recruiting, orientation, and employee relations. Previous roles include Human Resource Assistant at FUN.com, focusing on high-volume staffing and employee support, and Human Resources Intern/Administrative Assistant at Marathon Petroleum Corporation, where Tacy provided HR support and organized documentation. Tacy also gained experience as an Administrative Assistant at Marathon Petroleum Corporation, assisting with database management. Tacy holds a Bachelor's degree in Human Resources Management from Minnesota State University, Mankato.
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Cooperative Response Center (CRC)
With our 24/7/365 contact center and alarm monitoring central station, CRC has merged the benefits of personalized service with the efficiencies provided by technologically advanced computer and telephony systems. At CRC, we pride ourselves on Focusing on the Human Side of Technology®. Focusing on the Human Side of Technology means more than having live agents answer the phone. At CRC, it’s about finding ways to share our 24/7 call and alarm handling as well as dispatch technologies with those who need it most. For over 25 years, utilities have turned to CRC to help them turn staffing challenges into seamless solutions. What’s more, if something unexpected happens, CRC can help with just a flip of a switch. A major outage event, equipment failure, a tornado; these are just a few of the times when our customers have needed us most. The flexibility to handle calls and dispatch, with the reliability of knowing your consumers are well taken care of. That’s the service you can count on with CRC. Founded in 1992, CRC’s Central Station is a CSAA Five-Diamond certified, UL-listed full service central station providing security, environmental, and medical alarm monitoring, as well as video verified asset monitoring services. Five-Diamond certification is a designation of distinction for operational excellence reserved by the Central Station Alarm Monitoring Association—with less than 10% of all central stations qualifying for this classification.