Cosmote e-Value
Maria Tagalou has extensive experience in corporate communications and customer care, having worked at Cosmote e-Value since September 2005 in various roles, including Corporate Communications, Customer Care Supervisor, Contact Center Team Lead, and Call Center Representative. Additionally, Maria served as a Customer Care Supervisor at COSMOTE Mobile Telecommunications S.A. This diverse background highlights a strong proficiency in managing customer service operations and communications within the telecommunications industry.
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Cosmote e-Value
Cosmote e-Value, member of ΟΤΕ Group, is an integrated Contact Center that offers innovative Customer Relationship & Experience Management and Business Process Outsourcing services, being capable of fully undertaking the end-to-end design-to-implementation process for its customer’s strategies and operations. We have been providing integrated solutions for nearly 20 years, while in 2014 e-value International in Romania was established. With 6,500 qualified individuals, facilities in both Greece and Romania and advanced technological infrastructure, a broad range of customer services are provided, aiming to create unique customer experiences, on a 24-hour basis, 365 days over the year. At Cosmote e-Value, we have the customer at the center of every decision, aiming at continuously optimizing customer experiences. We offer solutions that help brands connect with their customers, building relationships of trust, through every channel of communication. We add value to every interaction, with every customer, every day.