Cosmote e-Value
Sotiris Kollaros is a seasoned professional with extensive experience in the insurance and finance sectors. Currently serving as the Product Owner and Operations Section Manager at OTE Group of Companies (HTO) since January 2018, Sotiris oversees operations for Cosmote Insurance. Prior to this role, Sotiris held positions at Insurancemarket.gr as a Customer Service Supervisor and Insurance Consultant, and at Ethniki Asfalistiki as an Insurance and Financial Consultant. Earlier experience includes work as a financial-statistician analyst at the Ministry of Finance and as a Press and Public Relationship officer at the same ministry. Sotiris holds degrees from the University of Piraeus, earned in 2006 and 2011.
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Cosmote e-Value
Cosmote e-Value, member of ΟΤΕ Group, is an integrated Contact Center that offers innovative Customer Relationship & Experience Management and Business Process Outsourcing services, being capable of fully undertaking the end-to-end design-to-implementation process for its customer’s strategies and operations. We have been providing integrated solutions for nearly 20 years, while in 2014 e-value International in Romania was established. With 6,500 qualified individuals, facilities in both Greece and Romania and advanced technological infrastructure, a broad range of customer services are provided, aiming to create unique customer experiences, on a 24-hour basis, 365 days over the year. At Cosmote e-Value, we have the customer at the center of every decision, aiming at continuously optimizing customer experiences. We offer solutions that help brands connect with their customers, building relationships of trust, through every channel of communication. We add value to every interaction, with every customer, every day.