Cosmote e-Value
Zoe Koutroumpela is a seasoned professional with extensive experience in recruitment, project management, and HR services. With a background in Industrial Management, Zoe has held various roles in reputable companies such as Cosmote e-Value, CQS S.A., Vodafone, and Mellon Technologies. Zoe has excelled in recruitment processes, establishing relationships with hiring managers, conducting interviews, and updating HR policies and systems. Zoe has also been involved in project management and the implementation of new tools and procedures within organizations. Zoe's expertise in recruitment, project management, and HR services makes their a valuable asset to any team.
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Cosmote e-Value
Cosmote e-Value, member of ΟΤΕ Group, is an integrated Contact Center that offers innovative Customer Relationship & Experience Management and Business Process Outsourcing services, being capable of fully undertaking the end-to-end design-to-implementation process for its customer’s strategies and operations. We have been providing integrated solutions for nearly 20 years, while in 2014 e-value International in Romania was established. With 6,500 qualified individuals, facilities in both Greece and Romania and advanced technological infrastructure, a broad range of customer services are provided, aiming to create unique customer experiences, on a 24-hour basis, 365 days over the year. At Cosmote e-Value, we have the customer at the center of every decision, aiming at continuously optimizing customer experiences. We offer solutions that help brands connect with their customers, building relationships of trust, through every channel of communication. We add value to every interaction, with every customer, every day.