Nicky Hardy

Nicky Hardy is a seasoned professional in customer relationship management and loyalty campaigns, currently serving as a Senior CRM & Loyalty Campaign Executive at Costa Coffee, a subsidiary of The Coca-Cola Company, since August 2023. Prior experience includes a role as Senior CRM Executive at Unilever Prestige, where Nicky managed multi-brand efforts across five premium beauty brands. Nicky also held positions at The Perfume Shop, starting as a CRM Assistant and progressing to CRM Executive, where responsibilities included email communication management for loyalty programs and supplier collaboration with major brands. Earlier experience includes roles as a Sales Assistant at The Midcounties Co-operative, a Press Office Intern at WHISTLES, and a PR Assistant at OBSESSION PR LIMITED, focusing on public relations for luxury childrenswear brands. Nicky holds a Bachelor’s Degree in Fashion Marketing & Branding from Nottingham Trent University.