Diego Armando Romero

Digital Personalization & CRO Manager at Costa Crociere S.p.A.

Diego Armando Romero has extensive experience in the field of digital marketing and project coordination. Diego Armando began their career in 2009 at Agency.com, where they worked as a Digital Marketing Specialist, managing projects for clients such as Lufthansa, Fila, and Costa Crociere. In 2011, they joined Draftfcb as a Digital Marketing Specialist, overseeing the work for customers including Metro, Fila, Costa Crociere, Social Hub AcquarioVillage, and Costa Edutainment. In 2012, Diego joined Costa Crociere, taking on the role of Digital Project Specialist. Diego Armando continued to progress in the company, eventually becoming the Digital Innovations Coordinator in 2016 and the Digital Customer Experience & CRO Manager in 2018. Currently, they are employed by Costa Crociere S.p.A. as the Digital Personalization & CRO Manager. Diego's responsibilities in their various roles have included developing proposals, monitoring project processes, resolving issues, and recommending changes to improve business practices.

Diego Armando Romero studied at the Università degli Studi di Genova, focusing on Ingegneria delle telecomunicazioni. Diego Armando also attended the Istituto Grafico E. Fassicomo, where they obtained a degree in Tecnico Grafico Multimediale. In 2022, they obtained a certification as a Contentsquare Certified Expert from Contentsquare.

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Costa Crociere S.p.A.

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We are the largest Italian travel group and the European number one cruise operator. As the only cruise company sailing the Italian flag, we are proud of being ambassador of Italian values in the world and of representing Italy along our itineraries. For over 70 years, Costa's dedication to bring happiness and new experiences to cruising has propelled our growth and success to become an industry leader. Our pioneering spirit is the rudder that steers our forward-thinking attitude; our work is meaningful and we can see the impact of our efforts. At Costa, responsible innovation plays a fundamental role: we promote a business model oriented towards sustainable development and the creation of value. Since we operate in a business setting that is highly diversified and multicultural, we are committed to a balanced approach based on cultural inclusion and capitalizing on the diversity offered both by the local communities with which we interact and by our workforce. We are a respected and valued diverse global community of more than 20,000 people representing 70 different countries and cultures. People at Costa are characterized by rich diversity in terms of professionalism, multiculturalism and skills; we respect and leverage the diversity of ideas and different world perspectives that help enhance the quality of the service for our Guests. We see your career as an exploration of your potential. Embark on your career journey where you explore your talents and skills, and see each accomplishment as a beginning for your next experience. Are you ready to join?


Headquarters

Genova, Italy

Employees

10,000+

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