Fernanda Faustino

Fernanda Faustino is an experienced professional in revenue operations and customer value management, currently serving as Manager of Renewals and Customer Value Operations in Global Revenue Operations at Coupa Software since September 2022. Fernanda has a robust track record in operational excellence, having previously held the role of Operations Manager in Revenue Operations at Coupa, where significant process improvements were implemented. Prior to this, Fernanda was the EMEA Customer Marketing Manager at Coupa, successfully leading customer advocacy initiatives and collaboration across departments. With earlier experience at Allianz Worldwide Care, CPFL Energia, and BioCamp Laboratórios, coupled with an MBA focused on Trends & Innovation from ESAMC, Fernanda has cultivated a diverse skill set in project management, strategic analysis, and customer engagement.