Jiachen Z.

Jiachen Z. is a Senior Product Manager at Coursera since August 2025, specializing in creating engaging and effective learning experiences. As a member of the Integrity Institute since April 2024, Jiachen previously held the role of Senior Product Manager for Trust & Safety at Yelp from May 2022 to August 2025, focusing on leveraging machine learning to enhance community trust and safety. Prior experience includes serving as a Product Manager for Data Science at Aviva Canada and a Research Product Owner at State Street, where responsibilities included managing machine learning features and enhancing research metrics. Additional contributions have been made as a Product Owner for Quantextual Research and as a Research Assistant at the National Natural Science Fund. Jiachen Z. holds a Master of Economic Policy from Boston University and a Bachelor of Economics from Nanjing University, with ongoing involvement in Product Faculty since 2020.