Alexandre Leblanc

Alexandre Leblanc is a seasoned professional with extensive experience in program and project management, primarily in the support domain. Currently serving as a Senior Program Manager at Coveo since January 2019, Alexandre leads continuous improvement programs and manages various initiatives that enhance the proficiency of the Technical Support team. Prior to this role, Alexandre held several positions at Oracle and Taleo, including Senior Functional Lead and Customer Support Analyst, where responsibilities encompassed customer support, knowledge management, and cross-team collaboration. Alexandre’s career began at Bell Canada as a QA Specialist, with foundational education from Université Laval and Cegep Limoilou Charlesbourg in computer science and natural sciences.