Rosana Martins

Rosana Martins is a Customer Success Representative at Coverflex since March 2023, specializing in addressing customer needs and managing relationships during onboarding and post-sales activities. Previously, Rosana held positions at Farfetch from 2016 to 2022, starting as a Partner Service Specialist and progressing to Senior Partner Service, managing daily communications with partners and collaborating with various internal teams. Additional experience includes a consultancy role at the Reputation Institute, market analysis at Viacom, customer service at idealista, and store management at Casa Agrícola da Murtosa. Rosana holds a Master's degree in Marketing from Universidad Autónoma de Madrid and a Bachelor's degree in Economics and Management from FEP U. Porto.