Michael Villanueva

Michael Villanueva is a seasoned Product Systems Analyst at Coverys, specializing in the implementation and testing of employee stop-loss policy forms and enhancing product development workflows since June 2022. Prior to this role, Villanueva served as a Business Analyst at Falvey Insurance Group, where responsibilities included assessing user-submitted tickets, conducting user interviews, and ensuring effective communication of system updates. Educationally, Villanueva holds a Bachelor of Arts in Economics from Brown University, where experience also included a role as a Computing and Media Technology Student Technician and a Management Information Systems Coordinator Intern at West Warwick Public Schools. Villanueva's focus on collaboration, process automation, and user-centric solutions has consistently driven improvements in operations across various roles.