Heather Friedman

Heather Friedman currently serves as a Sr. Analyst in Sales Operations at Cox Automotive Inc. since April 2024. Previously, Heather held multiple roles at Thermo Fisher Scientific, including Salesforce Specialist and Business Analyst, where significant contributions included developing internal processes that enhanced data integrity and customer experience, launching automated lead delivery systems, and executing numerous projects that aligned with organizational goals. Heather's earlier experience includes roles in manufacturing and molecular technology, where operational efficiencies and process improvements were key focuses. Education credentials include a Bachelor of Science in Biology from Mercer University.