Haley Ott

Haley Ott is a skilled professional currently serving as a Smartsheet Coordinator at CPH, where responsibilities include creating tailored Smartsheets for project management and enhancing cross-collaboration through innovative software solutions. Previously, Haley held multiple roles at Universal Orlando Resort, including Guest Services Senior Coordinator, where oversight of a 70+ employee team and operational excellence were key focuses. Other roles included Guest Services Facilitator, where personalized training was emphasized, and Guest Services Coordinator, which involved cross-departmental collaboration to meet guest needs. Haley's experience also includes an Editorial Internship at Sanford Herald, contributing published articles and honing interview skills, as well as a leadership role as Front End Supervisor at Lucky's Market. Education includes an Associate's degree in General Studies from Valencia College and ongoing pursuit of a Bachelor of Business Administration.