Adriana Flores

Adriana Flores is an experienced professional currently serving as the Community & Engagement Program Manager for the Casa Verde Program at CPS Energy, starting in June 2024. Prior to this, Adriana held the position of Operations Manager at EY from October 2022 to November 2023, focusing on developing operational procedures, enhancing process efficiency, and advising on staff retention. Adriana’s extensive background includes over a decade at USAA, where responsibilities spanned project management and quality assurance, ensuring regulatory compliance and effective change management. Adriana began the career at Washington Mutual/Chase Bank as a Fulfillment Processor. Academic qualifications consist of a Bachelor's degree in Business/Corporate Communications from Southern New Hampshire University, with ongoing education towards further specialization in the field.