Credit Acceptance
Daphne F. Wakefield, CBAP, is a seasoned IT Business Analyst with extensive experience in various industries, including automotive and healthcare. Currently employed as a Senior IT Business Analyst at Credit Acceptance since February 2014, Daphne previously held roles at DTE - Energy Trading, where responsibilities included requirements elicitation and software solution design, and at the University of Michigan Health System, overseeing the transition to ICD-10 codes. Additional experience includes project management for higher education initiatives at the University of Michigan and significant contributions to application architecture and development at Ford Motor Company. Daphne's career began as a Programmer/Analyst at Software Services Corporation, where innovative solutions for Ford's manufacturing processes were developed. Daphne holds a BS in Computer Aided Design from Eastern Michigan University.
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Credit Acceptance
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Since 1972, Credit Acceptance has offered automobile dealers auto finance programs to help them sell vehicles to consumers, regardless if they have bad or no credit. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing. Our company is unique. Enrolled dealers share in the cash flows from the contract, which creates an alignment of interests and is a critical element of our success. Dealers have an incentive to sell reliable vehicles that last the term of the contracts, as they benefit from those who successfully repay their contracts.