Shannon Oroz

Shannon Oroz has extensive experience in operational control, quality management, and training across various industries. Currently serving as AVP Operations Control and previously as Assistant Vice President Quality & Training at Credit One Bank, Shannon oversees quality and training strategies to enhance customer experience. Prior roles include Sales Operations Manager at Ferguson Enterprises, Food Subsidy Manager at KinderCare, and Process Manager at Capital One, where Shannon focused on performance enhancement and regulatory compliance. Shannon's earlier positions at HSBC involved managing global sales performance and quality monitoring, showcasing a strong commitment to improving operational efficiency and customer satisfaction. Shannon holds a degree from San Diego State University.