Corey Herkender

Corey Herkender is a seasoned professional in customer support and management with extensive experience in various roles across companies. Currently serving as a Senior Manager of Customer Support at Credly since September 2016, Corey is responsible for planning and executing strategies to enhance customer engagement and implementing product marketing strategies to increase adoption. Previous roles include Community and Customer Service Manager at Webshots, where remote leadership skills were utilized, and a contractor at Smile Inc., focused on building customer support tools. Corey's career also includes significant positions at Meebo as a Customer Service Manager and Webshots.com as a Senior Customer Service Representative, highlighting a deep commitment to customer relations and problem-solving. Initial experience included positions at Budget Appliance and Escalate INC, emphasizing office administration and customer service competencies. Educated at Menlo Atherton High School, Corey has cultivated a diverse skill set that supports effective customer service and team leadership.