Crescendo
Luke Derrin is an accomplished professional with extensive experience in management and marketing within various industries. Currently serving as an Executive Account Manager at Crescendo since January 2024, Luke previously held the position of Chief Marketing Officer at Enegel.ai (now Crescendo) from May 2023 to January 2024. Prior roles include Executive Program Director at the Diamond Peak Ski Education Foundation and Customer Acquisitions at Derrin Financial Services & Associates. Luke co-founded June Superfoods and served as General Manager at Rip Curl, along with coaching snowboarding at Aspen Skiing Company. Early in the career, Luke managed operations at Wave Park Resort, demonstrating strong leadership and guest relations skills.
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Crescendo
There’s huge potential in the new chapter of AI-powered customer service. But it will only be captured by companies that can shake up the industry models that hold back innovation. We’re a group of founders who have worked in customer experience for years. Our tech and our people have served billions of customers and provided exceptional service across the world. Crescendo is our vision for finally changing what’s held us back before. We’re combining the most advanced AI technology with the best human agents to provide a blended experience. We’re eliminating the separation between the contact center and the technology provider. With everything orchestrated together, we can dramatically accelerate improvements to agent and customer experience. That means customer service that’s more in sync, easier to manage, and more tightly integrated than ever before. And our customers will only pay for positive outcomes. It’s a brilliant harmony of AI and CX.