Crescendo
Matt Price is an accomplished executive with extensive experience in driving innovation, marketing, and strategic project management within the technology sector. Currently serving as Founder and CEO of Crescendo since January 2024, Matt's previous role as SVP of Zendesk Labs involved leading innovation initiatives and business development to expand market presence. Throughout a successful career at Zendesk, which spanned from 2011 to 2024, Matt held various leadership positions, including Executive Leader for Strategic Projects and SVP of Global Marketing, significantly contributing to the company's growth in Europe and globally. Additionally, Matt has engaged as an angel investor and advisor for multiple startups, focusing on transforming go-to-market strategies and enhancing product offerings. With a solid foundation in computer science from the University of Reading, Matt continues to leverage expertise to foster growth and innovation in the technology landscape.
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Crescendo
There’s huge potential in the new chapter of AI-powered customer service. But it will only be captured by companies that can shake up the industry models that hold back innovation. We’re a group of founders who have worked in customer experience for years. Our tech and our people have served billions of customers and provided exceptional service across the world. Crescendo is our vision for finally changing what’s held us back before. We’re combining the most advanced AI technology with the best human agents to provide a blended experience. We’re eliminating the separation between the contact center and the technology provider. With everything orchestrated together, we can dramatically accelerate improvements to agent and customer experience. That means customer service that’s more in sync, easier to manage, and more tightly integrated than ever before. And our customers will only pay for positive outcomes. It’s a brilliant harmony of AI and CX.