Crescendo
Mike Ryan is an accomplished marketing executive with extensive experience in leading marketing functions across various sectors. Currently serving as the Senior Vice President of Marketing at Crescendo since May 2025, Mike oversees global marketing operations, including brand, demand, and product marketing. Previously, Mike held senior roles at project44, focusing on growth marketing and strategic initiatives in the industrial sector, and also served as Head of Marketing at Hologram Inc. and Keeper Security, where Mike significantly drove user growth and product visibility. A strong background in digital marketing began at myFootpath and iProspect, where Mike developed and executed comprehensive marketing strategies and campaigns. Mike holds a degree in Small Business Management and Entrepreneurship from Columbia College Chicago.
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Crescendo
There’s huge potential in the new chapter of AI-powered customer service. But it will only be captured by companies that can shake up the industry models that hold back innovation. We’re a group of founders who have worked in customer experience for years. Our tech and our people have served billions of customers and provided exceptional service across the world. Crescendo is our vision for finally changing what’s held us back before. We’re combining the most advanced AI technology with the best human agents to provide a blended experience. We’re eliminating the separation between the contact center and the technology provider. With everything orchestrated together, we can dramatically accelerate improvements to agent and customer experience. That means customer service that’s more in sync, easier to manage, and more tightly integrated than ever before. And our customers will only pay for positive outcomes. It’s a brilliant harmony of AI and CX.