Account Manager - Artbot, Contract

The Account Manager - ARTBOT contributes to the creative solutions at Critical Mass by translating vision into reality. You are central to the success of your team’s creative. You’ve followed your project from ideation to completion and you understand every step in between. You can look at a storyboard and tell within minutes who you are going to need, how long it'll take, and how much it's going to cost. You’re on speed dial with your project manager, defining external costs and generating production schedules. When your creative team wanders astray you reign them back in. Why? Because you’ve earned their respect and they listen to you. Clients love you because you’ve honed in on your skills long enough to have a voice of authority. Your team loves you because you make vision a reality. 

• Define project scope, recommends talent, hires contract crew/vendors 
• Generate 3^rd party vendor estimates 
• Define project schedules, sets milestones, tracks deliverables
• Provide and promote high standards of professionalism and leadership throughout the life of projects, both within and outside the organization, appropriately representing Critical Mass' business philosophies, protocols and standards
• Negotiate with 3^rd parties
• Moderate the internal and client review process 
• Coordinate all moving teams - technology, planning, creative, management, and 3rd parties
• Mentor internal teams through the various intricacies of content creation
• Cultivate strong relationships within creative teams
• Maintain strong working relationships with external partners

• 5+ years experience with content creation and production, preferably in an agency environment.
• Experience in a leadership role that requires both client-facing and team-management aspects
• Project management knowledge and are highly skilled in preparing budgets, statements of work and production schedules
• A strong knowledge of the interactive space
• Flawless communication skills
• Basic knowledge of software/internet development lifecycle
• Ability to handle multiple planned and unplanned project tasks, roles and responsibilities
• Skills in mediation, negotiation, diplomacy
  
  

This is a contract role running from mid-February though the end of March, on site in our Calgary office. 

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. To do so, we expect our team to 3 days per week in our office. 

The ask stems from our want to:

• Strengthen opportunity for continuous learning
• Improve collaboration and team relationships.
• Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.