CrossKnowledge: A Wiley Brand
Ouiza Fernandes-Smail is a senior application support engineer at Crossknowledge, with extensive experience in customer care consulting and leading patch releases for various applications. Ouiza co-founded Safepoint, a solution aimed at helping organizations enhance employee security during unexpected events. Previously, Ouiza worked as a project manager trainee at Meta Projets Management MPM and as a system engineer at Texas Instruments, where Ouiza specialized in cellular system customer support and lab management. Ouiza holds degrees in digital project management, marketing, management, and telecommunications.
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CrossKnowledge: A Wiley Brand
CrossKnowledge is a Wiley brand. We give employees the power to unlock their potential and be future ready, helping organizations be successful through the power of engaging and unique digital learning experiences. At Wiley, we believe knowledge sharing is the catalyst for problem solving and positive change. As one of the world’s largest publishers and a global leader in research and education, Wiley builds on a 215+ year legacy of advancing knowledge to deliver its mission to unlock human potential by powering scientific research and career-connected education. We help researchers, learners, institutions, and corporations achieve their goals with industry-leading, tech-enabled content, platforms, and services. Visit Wiley at Wiley.com.