Crossroads YMCA
Jackie Kovach is an experienced professional in membership development and guest experience, currently serving as the VP of Membership Development & Experience at Crossroads YMCA since May 2025. Prior to this role, Jackie held various positions at Bosak Auto Group, including Director of Communications and Guest Experience Specialist, from December 2020 to May 2025. Jackie also has extensive experience in hospitality, having worked at White Lodging Services from March 2013 to May 2020 in various management roles, and briefly served as Director of Community Relations for the Windy City ThunderBolts in 2012. Jackie began the professional journey as a Marketing/Fundraising Intern with the Windy City ThunderBolts in 2011. Jackie earned a degree in Tourism Management with a focus on Meeting and Event Planning from Indiana University Bloomington between 2008 and 2012.
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Crossroads YMCA
A not for profit committed to strengthening the health of our community. Crossroads YMCA has never been stronger. Our ability to serve the adults, children and families of the community is increasing and so exciting to see. From providing a safe place for kids, to building self confidence, supporting a healthy family and creating lifelong friends...the YMCA is here for your family! We focus on providing all of our members relevant & remarkable membership and program options to help you grow in spirit, mind, and body. Thank you for helping us make Lake County a great place to live, grow and thrive.