Annie Gonzales

Ms. Gonzales joined Crown Asset Management in 2021. She began her service in the accounts receivable industry in February 2000 and has held various roles in production, management, training, auditing, and compliance. Starting her industry career at Diversified Collection Services (now Performant) in production management; she transitioned that leadership experience to Collection Technology, Inc. where she managed, trained, and developed a department of 120+ employees in the US Department of Education and other student loan contracts. She subsequently gained extensive compliance and auditing management skills where she successfully developed staff and significantly improved overall client auditing scores while simultaneously enhancing and simplifying relevant policies and procedures related to federal and private student loans, medical, and various financial services at Financial Asset Management Systems, Inc. Ms. Gonzales is a regular attendee at industry related educational courses and events.