Croydon Council
Kerry Crichlow is currently the Director of Quality, Commissioning and Performance Improvement at Croydon Council. Kerry has vast experience in leading and implementing improvement programs across various sectors, including children's services. Kerry has a strong track record of working with different councils and organizations to drive positive change and ensure services meet regulatory standards and deliver desired outcomes. As a skilled consultant and leader, Kerry's expertise lies in strategic planning, commissioning, and quality assurance in the field of children and adults' services. Formerly serving in roles such as Transformation Consultant and Interim Lead, Kerry has consistently demonstrated a commitment to improving services and achieving sustained positive change.
Croydon Council
We provide a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services. The borough is split into 24 electoral wards, and local elections are held every four years. With a workforce of about 10,500 staff, including teachers in schools, Croydon Council is the largest employer in the borough. Spending over £900 million per year, the council makes a significant contribution to the local economy. The council comprises three main political functions, the Executive (Leader and Cabinet), Committees, and Scrutiny. The Leader and Cabinet are responsible and accountable for shaping policies and plans and recommending them to the council for approval. Cabinet also gives direction to departmental directors on the way services are managed and the budgets allocated to them. Six non-executive committees take decisions relating to planning, licensing, standards of behaviour and conduct for members and officers, staffing issues, tenders, property transactions, liaison with local utility companies and internal audit. Scrutiny holds the council executive functions to account. Examining aspects of council performance, the Overview and Scrutiny Committee also increasingly involves other local agencies which contribute to the economic, social and environmental well-being of the local population.