CSG
Brian Olmstead is a seasoned Test Automation Engineer Lead at CSG International since July 2017, specializing in test automation for desktop applications, websites, APIs, and databases, with a focus on the Field Service Management suite utilizing tools such as Selenium and RestSharp. Prior experience includes roles as a Test Engineer at Healthgrades, where responsibilities involved enhancing data processing for web services, and QA Lead at Exempla Healthcare, overseeing a QA team for integrating multiple HR systems. Additional experience encompasses positions such as QA Manager at Regis Corporation, Consultant and UAT Analyst at OptumInsight, Quality Assurance Analyst at Syncada and Medtronic, and Quality Assurance Lead at Long Term Care Group, demonstrating a robust background in quality assurance across various industries. Brian's educational foundation is from Iowa State University, where studies were completed in May 1999.
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CSG
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Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace.