Customer Service Profiles
Nathan Baiphowong is a skilled professional with a diverse background in research and development, social media consulting, and analytics. Currently serving as a Research and Development Data Analyst at Customer Service Profiles since June 2020, Nathan has also held roles including VOXCO Analyst and intern. Previous experience includes revitalizing social media presence for the Insurance Group of Denver and managing a successful streetwear resale business. Educationally, Nathan holds a Bachelor's degree in Business Intelligence and Analytics with a focus on Marketing from Creighton University. Past roles also demonstrate strong leadership and teamwork abilities, including managing game promotions at Creighton and performing maintenance duties at Parker Lutheran High School.
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Customer Service Profiles
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Customer Service Profiles (CSP) is a premier provider of Voice of the Customer research and Market research solutions. We are a full-service research organization with over 30 years of experience helping our clients gain knowledge from customer surveys that provide actionable analysis to ultimately improve the customer experience. CSP provides innovative research solutions that are tailored to the unique objectives of each client. We offer multiple methodologies within our many products and services; and what differentiates us from the competition is the consultation we provide to help our clients understand how to take action on their research results. Our mission with every client is to provide a clear road map to service quality excellence that will produce improved customer service, increase customer loyalty, and promote customer advocacy.