CSS Credit Solutions Services
Kandice Chinnasamy has extensive work experience in the financial industry. Kandice began their career in 2007 at MBD Credit Solutions Pty Ltd as a Campaign Manager, where they provided analysis, implemented campaign strategies, and monitored performance. Kandice also worked on new client take-ons, managed production queues, and reported findings to stakeholders. In 2015, they joined Cash Credit SA as a Collections Manager, responsible for implementing and optimizing collections strategies using data analytics. Kandice produced relevant reporting, managed external collections companies, and maximized collections through best practice strategies. Currently, they are a Senior Strategy Analyst at CSS Credit Solutions Services (Pty) Limited, where they use their expertise to contribute to the development and implementation of strategic initiatives.
Kandice Chinnasamy completed a Bachelor of Commerce degree in Information Technology from MANCOSA, which they pursued between 2021 and 2023. Prior to that, between 2011 and 2014, they obtained a Certificate in Credit Management from the Institute of Credit Management South Africa. Starting from 2000, Kandice attended the University of South Africa/Universiteit van Suid-Afrika, focusing on the field of study in Human Resources Management and Services. The end year for their time at the University of South Africa is not provided.
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CSS Credit Solutions Services
Providing the Ultimate Client and Customer Experience, the CSS Group has the capability of offering opportunities beyond a collections / recoveries law firm into the fields of IT systems, call centre service offerings, business process outsourcing, document management and training. We believe that the key to success in this industry is finding the right balance between the performance of both a human being (human development) and technology (technological innovation) to ensure that one gets the best that an individual has to offer and the best that technology can offer. Whilst we believe in today’s competitive environment one cannot survive without stable, efficient and dynamic information technology systems and solutions, these tools are only as good as the people who use them. Our call centre consists of 524 seats, and is supported by a world class technological and physical infrastructure. We have a total staff compliment of over 600 people and branch offices in Cape Town and Durban.