CUBE
Michael Collison is an experienced Service Operations Manager with a comprehensive background in incident management and customer service across various telecommunications companies. Currently at CUBE since January 2019, Michael has demonstrated strong leadership as both a Service Operations Manager and Service Desk Team Lead. Previous roles include serving as an Incident Manager at Vodafone, where responsibilities included managing high-priority incidents, conducting trend analysis, and enhancing incident management processes for the public sector. Michael's career also encompasses positions at Sky, O2, and Three, showcasing a solid track record in delivering exceptional customer experiences, managing technical support, and leading teams effectively. Michael holds a Bachelor’s degree in Computing from the University of Plymouth.
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CUBE
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CUBE is a global RegTech provider empowering regulated financial institutions to meet compliance challenges head on. They capture regulatory data from across the globe, process it and transfer it into highly contextualized and meaningful regulatory intelligence for their global customers. Applying leading techniques in machine learning, natural language processing and robotic process automation to make complete sense of regulatory data and tailor it to its customer’s profiles.