Culture Amp
Leo Ochoa is a seasoned operations and customer experience professional with significant experience leading teams and projects in various technology and service-oriented companies. Currently serving as Senior Proposal Operations Manager at Culture Amp since October 2019, Leo has successfully managed over 100 cross-functional proposals while transforming the questions and answers database. Previously, Leo held progressive roles within Culture Amp, including Senior Operations Manager and Operations Manager, focusing on customer support systems. Prior experience includes a Support Operations and Strategy Manager position at Lyft, where Leo improved ticket resolution time by 23%, and roles at Udemy and OrderAhead, emphasizing customer success and support strategies. Leo holds a degree from the University of California, Santa Cruz.
This person is not in any teams
This person is not in any offices
Culture Amp
31 followers
Culture Amp revolutionizes how over 25 million employees across 5,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as Salesforce, Unilever, PwC, KIND, SoulCycle, and BigCommerce depend on Culture Amp everyday.