Currys plc
Sarah Cowen is a seasoned change management professional with extensive experience in enhancing operational efficiency and customer satisfaction across various industries. Currently serving as Senior Change Manager at Currys plc since September 2023, Sarah leads the Right First Time Programme aimed at cost savings and improvements in Aftersales interactions. Previous roles include Senior Change Manager at Sainsbury's and Senior Manager for Change, Process and Continuous Improvement at AXA XL. With a strong background in continuous improvement, Sarah has held positions such as Director of Productivity and Efficiency at Specsavers and various leadership roles at O2, TJX Europe, and TK Maxx, focusing on process enhancements and operational efficiencies. Sarah's educational qualifications include A-levels from Palmers College and GCSEs from Woodlands School, supplemented by training in effective management practices.
This person is not in any teams
This person is not in any offices
Currys plc
19 followers
As one of the UK’s best-known retailers in tech, we go the extra mile for our customers – online, in-store and in their homes. But we don’t just sell amazing tech. We deliver it, install it, support it and fix it, too. Most important of all, we bring a human touch to tech to make the magic happen for every customer. We’re proud of the service we deliver across the many different teams that make up our business. And that’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins together. Ultimately, help is at the heart of our business. Helping everyone enjoy amazing technology. And helping our colleagues find new ways to make the most of their talents, to realise their ambitions as well as ours. Make sure to keep up to date with all things Currys via our Instagram and Facebook! Simply search @curryscareers.