Customer Alliance
Nicholas Reid is a skilled Senior Revenue Operations Manager at Customer Alliance, bringing extensive experience in revenue operations and account management. Previously at OfferZen, Nicholas held multiple roles, including Revenue Operations Manager and Revenue Systems Specialist, where responsibilities included managing systems configuration, implementing technical solutions, and optimizing operational processes. Nicholas also served as an Account Manager at both Hubble Studios and OfferZen, focusing on strategic account management and enhancing client services. With a solid educational background from the University of Cape Town, boasting a Master's degree in Research and Experimental Psychology, Nicholas combines analytical expertise with a strong foundation in business management.
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Customer Alliance
Customer Alliance manages and improves hotels online reputations and increase revenue. They collect, analyze, distribute and integrate customer centric data to provide valuable insights for the hotel's operational and strategic decisions. Since officially started in the year of 2009, Customer Alliance has grown to over 5000 customers in 35countries worldwide. By today, Customer Alliance is a +90 people strong, multinational team coming from various backgrounds on the tourism & hotel industry.