Laura Vasquez

Laura Vasquez is an experienced Account Services Manager at CustomerGauge since September 2022, specializing in customer relationship support across LATAM, the US, and Canada. Prior to this role, Laura served as an Implementation Specialist, leading end-to-end projects and collaborating with cross-functional teams. Previous positions include Customer Success Manager at GBM, managing enterprise software accounts and ensuring value realization, and a Software Solutions Consultant at Telefónica, where Laura focused on product development for digital transformation. Additionally, Laura has experience as a multimedia specialist at Claro and as a Process Mapping and Quality Analyst at the Ministry of Economy of El Salvador. Laura holds a Master's degree in Digital Business from Aden Business School and a Bachelor's degree in Industrial Engineering from Universidad Dr. José Matías Delgado, complemented by a course in Innovation, Management, and Resources from Universidad de La Frontera.