Bruce Howard Hedrick II

Bruce Howard Hedrick II is a Candidate Success Manager at Customer Management Practice since January 2023, where responsibilities include guiding candidates through the CMP Certified exam process. Previously, Bruce served as an Executive Connections Specialist at CMP Research, focusing on providing insights to contact center executives. Experience includes being a Business Development Representative at Momence, where innovative technology solutions were promoted for appointment-based businesses, and a Career Agent at American Income Life Insurance Company, offering various insurance products and training new agents. Early career roles include internships at Vibethink, contributing to marketing strategies and website design. Bruce is an alumnus of the University of Virginia and the McIntire Business Institute, with foundational education from Hidden Valley High School.