Brandon Mercuri

Brandon Mercuri is an accomplished professional with extensive experience in technical support and engineering. Currently serving as the Enterprise Support Team Lead and previously as an Enterprise Support Engineer at CyberArk since May 2020, Brandon has developed a strong focus on client satisfaction and technical excellence. Prior roles include Principal Technical Support Engineer at SeaChange International from February 2009 to May 2020, where Brandon provided hands-on and remote support for proprietary Ad Insertion software and hardware globally. Earlier career experiences include web development at Bothhand USA and desktop support at Mercury Systems, where Brandon offered help desk support to over 300 employees. Brandon holds a Bachelor's Degree in Computer and Information Systems Security/Information Assurance from Fitchburg State University.