Alexandra Marcotty

Alexandra Marcotty is an accomplished executive with extensive experience in ecommerce and customer experience leadership. Currently serving as Vice President of Ecommerce & Customer Experience at D2G Group since May 2024, Alexandra previously held key roles including Director of Customer Experience at Loveseat, where significant improvements in Net Promoter Score and customer service efficiency were achieved. Alexandra's career also includes over seven years at Wayfair, culminating in the role of Associate Director of Strategic Operations, where strategies implemented yielded substantial cost savings and operational efficiencies. Earlier experience at Joss & Main and Abercrombie & Fitch involved managing teams and driving revenue growth through innovative merchandising and promotional strategies. Alexandra holds a Bachelor of Arts degree in Psychology and Markets & Management Studies from Duke University.