Doug Douglas

VP, Mobility Management Services at Dallas Area Rapid Transit

Doug Douglas, a DART veteran of over 25 years, directs the Department of Mobility Management Services and chairs the Paratransit and Accessibility Advisory Group to DART.

The department provides service requirements and functions for complementary ADA Paratransit services, including Certification/Eligibility, Service Development, Service Planning, Travel Training, Contract Compliance/Field Operations, and Parkland Hospital Shuttle Service Management. The department is also responsible for the administration of the Fixed Route Reduced Fare Program for Persons with Disabilities and the provision of DART Innovative Services, which includes GoLink and Flex Service Routes; and managing the Mesquite and UTD services.

In addition to the programs listed above, the department is actively engaging in efforts to coordinate transportation with health and human service providers, non-profit organizations, faith-based, medical, and similar agencies, as well as other local or regional transportation providers. The department is also responsible for the implementation and ongoing efforts related to the My Rides North Texas project, which is a website and app identifying transportation resources for Veterans, People with Disabilities and others in the North Central Texas Region.

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Dallas Area Rapid Transit

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DART public transit services are tailored to make your trip fast, comfortable, and economical. Their extensive network of DART Light Rail, Trinity Railway Express commuter rail, bus routes, and paratransit services moves more than 220,000 passengers per day across their 700-square-mile service area. Their helpful operators will recommend the most convenient route and departure time, quote the one-way fare, and advise their customers of any necessary transfers along the way. Customers also can plan bus and rail trips from the convenience of their personal computers with the online DART Trip Planner available on their website.


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