DASH BPO
Sicelo Mngadi currently serves as an IT Technician at Curro Holdings Ltd since October 2024 and is also an Information Technology Help Desk Technician at DASH BPO since February 2023, where responsibilities include assisting clients with computer hardware, software, and application issues. Previous roles include Information Technology Desktop Support at iSON Xperiences Ltd from June 2022 to March 2023 and Customer Service Agent at STANLIB from April 2022 to March 2023. Sicelo completed a learnership in IT Tech Support and AWS re/Start at Praesignis from February 2021 to July 2022. Educational qualifications include a Microsoft Certified Solutions Associate degree from The GISA Graduate Institute of South Africa in 2019.
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DASH BPO
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DASH BPO, LLC is a global leader in delivering best-in-class first party solutions for its strategic partners. With expertise in Customer Care, Sales, Collections, Quality Assurance, Verification, and Technical Support, DASH is an organization that understands the importance of a true partnership approach. As an extension of your company we understand that brand protection and providing a superior customer experience is our top priority. As a COPC certified company our performance management and process improvement approach has become an international benchmark in industries such as Financial Services, Automotive, Healthcare, Technology, and Telecom. The COPC standard has gained widespread acceptance and recognition in the Customer Service, Financial Services and the Business Process Outsourcing (BPO) space. Your Success is Our Business!