Harish P S

Harish P S is an experienced Information Technology professional with a diverse background in service management and customer support. Currently serving as the Information Technology Service Management Manager and Operations Manager at Data Intensity since September 2019, Harish previously held the position of IT Support Manager at Dhruv Technology Solutions. Prior to that, experience at Microsoft as an Incident Manager involved liaising between high-profile customers and engineering teams to ensure service level agreements were met. Harish also led a customer care team at Cricut, documented workflows for content management at Microsoft India, and handled escalations at Yahoo. Earlier roles included client technical support at Dell and technical support engineering at Hewlett-Packard. Education includes a Bachelor's degree in Business/Commerce from Chhattisgarh University.