Data#3
Daniel Koszegi is an experienced professional in customer experience and IT service management with a strong background in incident resolution and service delivery. Currently serving as a Customer Experience Manager at Data#3 since June 2022, Daniel has previously held roles such as ITIL Service Manager at DXC Technology, where responsibilities included ITSM service operations and offshore resource management. At NEC Australia, Daniel excelled as an Incident Manager, overseeing national incident management and driving technical team resolutions. Daniel's extensive experience includes various managerial positions at SA Water, where responsibilities spanned incident and problem management, service desk coordination, and change management, as well as an early role as a Helpdesk Analyst at SA Health. Daniel holds a Diploma of IT Software Development from Douglas Mawson Tafe and completed Year 12 at Woodville High School.
Data#3
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Data#3 Limited is engaged in providing information technology solutions. The Company operates through two segments: Product, which is engaged in providing hardware and software licenses for its customers' desktop, network and data center infrastructure, and Services, which is engaged in providing consulting, project, managed and maintenance contracts, as well as workforce recruitment and contracting services, in relation to the design, implementation, operation, and support of information and communication technologies (ICT) solutions. Its technology offerings cover various areas, including consulting; which offers solutions to align people, processes and technology; data and analytics for business decisions; hybrid Information technology (IT)/cloud, which offers secure data center solutions; IT lifecycle management, which offers solutions to optimize customers' IT landscape; mobility, which connects to business networks and information, and security to manage cyber security.