Datagate Telecom Billing
Shirin Moezzi has a diverse work experience spanning over 17 years. Shirin most recently worked at Datagate Telecom Billing as a Senior Implementation Consultant and Project Manager, where they managed small to medium client implementations and conducted discovery meetings to gather requirements. Additionally, they worked closely with clients to understand their business operations and ensure client satisfaction. Prior to that, they worked as a Technical Consultant at the same company.
Before joining Datagate Telecom Billing, Shirin was a Technical Support Analyst at Exan Software, where they developed and debugged SQL queries and created automated solutions to reduce manual activity for users. Shirin also replicated and resolved issues reported by clients.
Shirin also has experience in customer support, having worked as a Customer Support Analyst at Rogers Communications. Shirin was responsible for delivering reliable solutions to customers and maintaining strong client relationships.
Earlier in their career, Shirin worked at KamNic Inc. as a Web Developer and Project Coordinator, where they developed custom website components and conducted user acceptance testing. Shirin also worked at Ericsson as a Project Supervisor, overseeing site acquisition processes and negotiating with government and local authorities for the development of new mobile sites. Additionally, they worked at Taliya as a Project Coordinator, handling land acquisition and site location requirements for telecommunication installation.
Overall, Shirin Moezzi has proven expertise in implementation management, technical support, customer service, web development, and project coordination. Shirin'sextensive experience makes their a valuable asset in various industries.
Shirin Moezzi's education history begins in 2002 when they attended the University of Ahvaz and obtained an Associate of Science (A.S.) degree in Computer Software Engineering. Shirin then studied at College CDI from 2015 to 2017, earning an Associate's Degree in Programmer Analyst / Internet Solutions Developer. Later, from 2011 to 2016, they pursued a Bachelor's degree in Computer Science at Concordia University. Most recently, in 2019 to 2020, Shirin attended the British Columbia Institute of Technology, where they completed an Associate's degree in Project Management.
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Datagate Telecom Billing
Datagate is a cloud-based billing engine and customer self-service portal that manages the data aggregation, rating, billing and analysis of service usage. It makes complex billing easy and inexpensive, enabling resellers to differentiate their offerings in what are often commodity markets.There are significant changes happening to the way thatbusiness is being transacted today, which include a big shift towards usage billing, services rather than products, online immediacy, convergence of online services and the development of new reseller channels.Customers today prefer to interact with their suppliers online – at a time that suits them, rather than that which suits the supplier. Customers want transparency. They want to see where their money is being spent. They want to know they are getting the best deal and the best service.The billing of services, particularly telecommunication, utility and cloud services, requires the processing of huge amounts of specialised data. The processed data needs to be accurate, well presented and available on-line. Datagate makes it easy to bill, manage and white label new streams of recurring revenue.