Spencer McManes

Spencer McManes is an experienced professional in customer success and management, currently serving as a Senior Customer Success Manager at DataGrail since August 2023 and as the Founder of Kaviva since March 2023. Previously, Spencer was a Senior Customer Success Manager at People.ai from May 2021 to August 2023, where responsibilities included managing enterprise accounts, launching product initiatives, and improving communication between Customer Success and Product teams. Prior roles at McChrystal Group included positions from Senior Associate to Analyst, demonstrating a solid foundation in strategic consulting. Spencer's early career includes experiences as a varsity football player at Yale University and internship roles that provided exposure to financial analysis and inventory management. Spencer holds a Bachelor of Arts in Political Science and Government from Yale University, graduated in 2017.