DataServ
Alex Hackworth has a background in information systems and technology engineering. They are currently working as an Information Systems and Technology Engineer at DataServ, starting in March 2021. Prior to that, they worked as an Information Technology Services Specialist at Weston Hurd from January 2020 to March 2021. In this role, they handled hardware and software troubleshooting, as well as network support. They have experience with various hardware and software systems such as desktop PCs, printers, Microsoft Office Suite, and Windows servers.
Before their IT role, Alex worked as a Food Runner at Urban Farmer Restaurant from January 2019 to November 2019. They were responsible for ensuring customer satisfaction by delivering food quickly and accurately. Additionally, they have experience working as a Concessionist at Cinemark from January 2018 to January 2019, where they provided positive customer service and worked collaboratively with team members to meet customer needs.
Alex Hackworth received their high school diploma from Brecksville-Broadview Heights High School between 2009 and 2013. In 2018, they enrolled at Cuyahoga Community College and completed an Associate of Applied Science (AAS) degree in Electrical Engineering Technologies, with a focus on computer networking hardware, in 2020. In December 2020, Alex obtained a Linux Pro Certification from the TestOut Corporation, and in September 2022, they obtained a CCNA certification from Cisco.
DataServ
For more than three decades, DataServ has partnered with organizations to transform their digital environment. We provide unique, cutting-edge IT solutions and services that improve efficiencies and attend to your team's daily needs. We earn our track record in high customer satisfaction and long-lasting partnerships to our team's service approach: Our trademark utility model moves beyond the "break-fix" method to core technology by assessing how your people and their processes interact with the current digital ecosystem. We engage with you to integrate technology seamlessly within your organization to increase productivity, streamline your budget, and hone your competitive edge in both public and commercial markets. Our expert managed IT services (including network/cybersecurity, infrastructure as a service, team collaboration services, cloud integration, and superior technology support) tackle your organization's pressure points so you're free to reinvest your time and energies into the things that matter most to you, your team members and customers. Our Approach: We understand that your organization’s digital transformation goes beyond technology, so we focus on your people and processes to make your digital connections seamless, and the seemingly impossible projects manageable. We assess your business and technical environment to develop and implement a technology roadmap of network infrastructure, security, and collaboration systems and tools to help you grow your business, optimize your budget, and protect and prepare for the future. With our Technical Assistance Center (TAC) located in Ohio, we are able to respond rapidly to our customers’ needs.