Senior Account Manager

As Google Cloud's premier partner in AI, we provide world-class businesses with cutting-edge data solutions in the cloud.

We help clients take leading technology to the limits by combining our expertise in machine learning, data engineering, and analytics. With Google Cloud as our foundation, we help businesses future-proof their solutions, deepen their understanding of consumers, increase competitive advantage and unlock operational efficiencies.

Our team consists of experts in machine learning, data science, software engineering, mathematics, and design. We share a passion for data & analysis, operate at the cutting edge, and believe in a pragmatic approach to solving hard problems.

THE ROLE

As a Senior Account Manager, you will be the commercial lead for a number of our top clients. The main responsibility of the role will be to grow revenue with those clients in-line with annual targets .

Your core goals as a Senior Account Manager are to:

• Land work with new Business Units and teams through thoroughly understanding the stakeholder landscape, building deep, “trusted advisor” relationships, and articulating how Datatonic’s services can solve their business & technical challenges
• Maximise follow-up work from existing engagements through working with the delivery teams to articulate the business value of completed work, and developing a strategic roadmap with the client

Your responsibilities will include:

Developing and owning strategic account plans for each of your clients. This includes:

• Mapping the areas of opportunity for Datatonic across the account
• Building an execution plan for winning each opportunity, including support needed from other internal teams (Technology, Delivery & Marketing)
• Working closely with the relevant account teams at Google Cloud and other partners to identify new areas of opportunity
• Continuously evolving & evangelizing the plan via regular account reviews and QBRs

Managing the relationship with key client stakeholders in order to maximise sales within your accounts. This includes:

• Developing a comprehensive stakeholder map
• Building deep, “trusted advisor” relationships at all levels of the organisation
• Continuously expanding DT’s network in the account (through internal recommendations; partner introductions & account based marketing activity)

Acting as the Commercial Lead for the account. This includes:

• Driving the end to end sales process on all opportunities (from qualification through to negotiation and close)
• Ensuring the commercial fundamentals are in place to easily transact with your account (e.g. MSA, understanding of buying process etc)
• Serving as a point of escalation for ongoing project deliveries

REQUIREMENTS

• Professional experience in a fast-paced client facing and results oriented environment.
• A clear understanding of how large organisations make decisions & how to influence them, with a proven pedigree in helping a business deliver significant growth
• Ability to communicate and influence all levels of stakeholders across functions (especially tech, engineering, data science, sales, marketing and finance)
• Ability to lead and motivate others, including a good understanding of how to motivate tech teams
• You have a consultative ‘listen-first’ approach and understand what motivates people & tailor your messaging accordingly.
• Initiative taker, eager to break new ground & create opportunities.
• Exceptional people skills, builds rapport easily.
• Relevant Bachelor’s Degree.